At NatClad, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, https://www.natclad.co.za/.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site.
1. Information We Collect
We may collect and process the following information:
- Personal Information: such as your name, contact details (email address, phone number), and physical address when you fill out forms or contact us.
- Technical Information: including your IP address, browser type, device information, and browsing behavior on our site via cookies and analytics tools.
- Communication Records: any information shared with us through direct communication (email, forms, calls, etc.).
2. How We Use Your Information
We use your personal information to:
- Respond to your queries or service requests
- Provide product or service information
- Improve our website and services
- Send occasional marketing or service updates (only with your consent)
- Comply with legal and regulatory requirements
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use the site and may be used to remember your preferences for future visits. You can control cookie settings through your browser.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information:
- With service providers who help us operate the website or deliver services
- When required by law or to protect our legal rights
- With your consent, in specific circumstances
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. However, no data transmission over the internet is guaranteed to be 100% secure.
6. Your Rights
Under South Africa’s POPIA legislation, you have the right to:
- Access the personal information we hold about you
- Correct or update your personal details
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent to processing, where applicable
To exercise any of these rights, please contact us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the site after updates means you accept the changes.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
NatClad
Email: Info@natclad.co.za
Phone: 031 705 1177
Website: https://www.natclad.co.za/